FAQ
1. How do I place an order?
Start by selecting your product type — Magnetic Prints, Polaroid Prints, or Save the Date & Celebration. Upload your photos, customize your design, add to cart, and proceed to checkout!
2. What kind of photos work best?
High-quality, well-lit photos (from your phone, camera, or social media) work best. We recommend using original files for the sharpest prints!
3. Can I use these magnets for my business?
Absolutely! We offer custom business prints — perfect for promotional giveaways, branding, or event materials. Just upload your logo or design and we’ll take care of the rest.
4. How long does it take to receive my order?
Orders are typically processed and shipped within 3–5 business days. Shipping times vary depending on location, but we always aim to get your magnets to you quickly and safely!
5. Where do you ship from?
All orders are created and shipped from our studio in Othello, WA.
6. Do you offer bulk or custom orders?
Yes! Whether you're planning a wedding, corporate event, or need a large batch of branded magnets, we’re happy to help. Reach out to us at Magnepix@mail.com for custom quotes.
7. What if there’s an issue with my order?
We want you to love your magnets! If something’s not right, just contact us at Magnepix@mail.com and we’ll make it right.